An all-channel customer service solution integrating custome
Unlimited number of sessions
No matter how many customers there are, it can handle them stably, with no limit on sessions, no time restrictions, and no additional charges.
Internationalization capability
Supports bidirectional automatic translation, enabling barrier-free communication in multiple languages and facilitating cross-border services.
Knowledge base and AI Agent
Supports AI learning from documents and web pages, automatically identifies and matches information, and accurately answers users' questions.
Remote assistance
Supports remote screen sharing, voice and video calls, and real-time annotation to quickly solve users' problems.
Free switching between work orders and chats
Whether it's work order consultation or online chat, it can be easily handled on the same workbench.
Reduce costs
Quick replies to high-frequency questions, automatic workflow responses, etc., saving 42% of labor costs.
Improve efficiency
Multi-channel integration, two-way automatic translation, Copilot intelligent assistance, increasing customer service efficiency by 55%
Enhance quality
Automated NPS, satisfaction forms, SLA, multi-dimensional intelligent monitoring, increasing customer service satisfaction by 83%
30% off on all paid plans
RUIPLAZK
AI video with native sound, paid per clip. Nothing stored.
A calmer Mac menu bar, one click away.
Enterprise Software. Intelligent Automation. Global Impact.
Comments
1I hope to use a single tool to handle all scenarios of communication between me and clients, such as work order inquiries, online chats, remote problem-solving, marketing campaign notifications, internal document sharing, and so on. Therefore, TWT Chat was born. It integrates Slack, Intercom, TeamViewer, and Zoom, greatly improving your work efficiency.