Build customer loyalty with automated points and cashback
Smartbis is a loyalty and marketing automation platform that empowers businesses to create customizable rewards programs with their own branding (white-label). Designed for both brick-and-mortar stores and online shops, it offers an all-in-one solution to increase customer retention through cashback, points, vouchers, and automated communication via WhatsApp, email, and SMS. With easy integration and a user-friendly interface, Smartbis is ideal for companies that want to engage customers and drive repeat purchases.
6 ratings
Empreendedor, Programador Full-Stack Autodidata & Consultor de Segurança da Informação 🇧🇷
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7Empreendedor, Programador Full-Stack Autodidata & Consultor de Segurança da Informação 🇧🇷
We built Smartbis to help local businesses compete with giants. After working with hundreds of retail stores, we saw how hard it was to retain customers without expensive tools. So we created a white-label platform that brings loyalty, cashback, and marketing automation together — simple, affordable, and tailored to each brand.
This looks like a solid step forward in making loyalty more accessible and brand-aligned, especially with the white-label approach. I really appreciate the flexibility for both brick-and-mortar and online stores — not many platforms cater to both well. A few questions: How customizable are the reward structures (e.g. tiered programs, gamified milestones)? Does Smartbis support A/B testing for automated messages across channels like WhatsApp vs email? Also love the focus on retention through real-time channels — SMS and WhatsApp can be powerful if done right. Curious how Smartbis helps businesses avoid overwhelming customers with too many messages. Great work — definitely feels like a tool with strong practical value for growing brands.
Empreendedor, Programador Full-Stack Autodidata & Consultor de Segurança da Informação 🇧🇷
Thank you for the feedback! Smartbis was designed exactly with that goal in mind — to democratize personalized loyalty programs, allowing brands to use their own identity, both in-store and online, with simplicity. Regarding your questions: 1. Customization of Reward Structures: Smartbis allows you to create tiered loyalty programs (Bronze, Silver, Gold, etc.) with configurable rules and gamified goals, such as purchase amounts, visit frequency, or specific customer actions. You can also set up progressive rewards and targeted campaigns with automated coupons and bonuses. 2. A/B Testing for Automated Messages: Currently, Smartbis does not have a native A/B testing module built into the platform. However, you can create campaign variations and distinct customer segments to manually monitor performance, which works as a practical alternative for small-scale testing. 3. Avoiding Message Overload: The platform provides frequency control rules and smart automation to prevent over-messaging. You can define “communication windows” and priorities, plus segment customers based on behavior and recent engagement, ensuring that WhatsApp, SMS, and email messages are timely and relevant. I’m happy to provide more technical details or share case studies of brands already using this successfully.
Respect to the solo developer behind this - building something this useful as an indie hacker while wearing all the hats is impressive, even if it's still being perfected.
Empreendedor, Programador Full-Stack Autodidata & Consultor de Segurança da Informação 🇧🇷
Thank you very much for your feedback!
Really liking the direction this is heading — making loyalty programs easier to brand and integrate is a big win, especially with the white-label angle. Love that it works for both physical shops and online stores — that's a gap most platforms don't bridge well. Feels like something that growing brands can actually use day to day. Nicely done!
Empreendedor, Programador Full-Stack Autodidata & Consultor de Segurança da Informação 🇧🇷
Thank you very much for your feedback!