Support inbox with AI replies and no seat fees
DobroDesk brings email, website chat and other support channels into one shared inbox. AI can draft replies or answer simple questions using approved project docs. Sensitive or unclear cases stay with a person. Pricing starts at €13/month for 300 accepted conversations. Teammates and AI replies are included.
• Shared inbox for email, website chat and supported messaging channels
• AI drafts and optional automatic replies based on approved docs
• Human review for billing, legal, privacy, security and uncertain cases
• Sources and evidence shown with AI replies
• Routing by channel, inbox, team and assignee
• No seat fees. €13/month includes 300 accepted conversations and AI replies
• Answer repeated support questions from your help docs
• Keep Gmail, Outlook and website chat in one queue
• Let AI handle low-risk requests while people own sensitive cases
• Route conversations to the right inbox and team
• Support several products or brands from one workspace
6 ratings
AI video with native sound, paid per clip. Nothing stored.
A calmer Mac menu bar, one click away.
Enterprise Software. Intelligent Automation. Global Impact.
Comments
3I built DobroDesk after using Freshdesk and seeing the same simple questions answered again and again, even when the answer was already in the docs. I wanted automatic replies to be part of the support inbox, not another tool, and I wanted a lower price without seat fees. DobroDesk is live and I am looking for honest feedback from founders and support teams. Try it with real conversations and tell me where replies or the workflow fall short. Thanks for taking a look.
DobroDesk Your product has strong potential, but I found a few key improvements that could make it even better. I'd love to share my feedback and suggestions—please contact me at [email protected]
October 2026 update from the builder: DobroDesk now covers a clearer path from a customer's first question to a configured action and a human handoff in the same conversation. With the required provider and workspace setup, a booking flow can let a visitor choose a configured service and available time, confirm the displayed details and receipt, then route the conversation to a teammate when setup or judgment requires it. The current plan is EUR 19/month for 300 accepted conversations with unlimited teammates. Additional usage is EUR 24 for each started 1,000 accepted conversations. The public Help Center is a separate EUR 19 per site/month add-on. Outlook is available and Gmail is coming soon. Mobile SDK 0.2.0 is published for iOS, Android, Capacitor, React Native, NativeScript and Flutter. Developers can find the integration path at https://dobrodesk.com/developers and the release at https://github.com/comstud-io/dobrodesk-mobile-sdk/releases/tag/v0.2.0. Recent Inbox runtime work removed duplicate detail reads and kept related workspace data together. In the production scenarios we checked, conversation switching stayed responsive; regional first-load and browser rendering still vary. See the demo at https://www.youtube.com/watch?v=-TJ3llFlfvs, try https://dobrodesk.com/ or see pricing at https://dobrodesk.com/pricing.