Auxx.ai is an open-source AI customer support CRM. It handles your inbox end-to-end: drafting replies, pulling order and customer context, routing tickets, and learning from how your team responds. Connect Gmail or Outlook, plug in your store, helpdesk, or backend, and ship faster, more accurate support without growing the team.
Built for ecommerce, SaaS, and any business that lives in their support inbox.
4.8
6 ratings
I'm Markus, founder of Auxx.ai — an open-source AI support platform for ecommerce teams. I built it after joining my father's business and finding no existing CRM that worked.
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1I'm Markus, founder of Auxx.ai — an open-source AI support platform for ecommerce teams. I built it after joining my father's business and finding no existing CRM that worked.
I built a CRM for my dad’s business. He was drowning in support messages (dealing with returns, product questions, sales, etc) and didn’t have a good way to organize and attack them often forgetting to respond them. We tried attio, freshworks, n8n for some automations. I liked n8n a lot but I didn’t want to leave to another app to view messages and customer info. Tried to build bridges via Google Sheets and Airtable and then went deep down the rabbit hole and tried building my own solution. So about a year ago I started building the ai CRM part-time and after many complete rewrites, I’m finally happy with the results. So what is it? I like to think of it as an Attio meets n8n. Check out Auxx.ai.